Every day we compare the prices of several hundred products with those of our main national and international competitors. We adjust our prices if necessary! So you will never pay too much!
On the website these articles are labeled "LOWEST PRICE GUARANTEE", above the price.
Of course, you never want to pay too much for the article of your choice. With RAD you don't have to! We offer a Lowest Price Guarantee AND also adjust our price for you, if you find the same article cheaper and in stock on another site.
Conditions "Found Cheaper Elsewhere":
1. The article must have a base price higher than 100 euro (VAT incl.). AND
2. If the item is not a last chance item or final sale item, the link "Found Cheaper Elsewhere" will be visible on our site. AND
3. The article (with the specific size and color) can be ordered from our website and the exact same article (same size and color) is in stock on the other website or can be delivered within 2 weeks. AND
4. Only EEG applications in euro are acceptable. Any other currency or requests via or concerning Ebay will not be accepted.
You can file a "Found Cheaper Elsewhere" request for the product of your choice before your purchase or up to 8 days after your purchase.
You must take into account any shipping costs on the site of the competitor and we reserve any right to refuse a "Found Cheaper Elsewhere" request.
Have you found the product you just bought from us cheaper elsewhere? We will consider your request with the inclusion of the price and shipping costs of our competitor and possibly pay you back the difference by means of a gift voucher. You can make this "Found Cheaper Elsewhere" request up to 8 days after your date of purchase.
Go to our website.
Find your "Account" at the top right corner of the homepage.
If you already have an online account, just log in.
If you already are a customer in one of our stores, but you don't have an online account yet, simply use the same email address (as used in the RAD store) to register. (For your information the email address you gave in the shop is printed on your receipt.)
If you already are a customer in one of our stores, but you don't have an online account yet and you did not provide an email address in the RAD store (in other words: the address isn't printed on your receipt), then you will have to perfom a full registration.
Once in your account, click on "Your purchases" at the top right corner.
Then go to the section called "Purchase history".
Find the article and click on 'Start the "Found Cheaper Elsewhere" request'. This is allowed up to 1 week after purchase of the article.
You must fill in every field in the box.
When appropriate, please enter the size of the product you purchased.
We will inform you within 72 hours if your refund request is approved or not.
When approved, you will receive a gift certificate valued to the price difference.
You can use this gift voucher in one of our stores or in our webshop.
Yes, you can. We like it that you are learning how to ride a motorcycle. A quality education also requires a quality outfit. And we are happy to help you with that.
Did you know that, in addition to wearing a helmet, you are also required to wear a jacket, trousers, gloves and shoes with crash protection? And that's a good thing!
We are happy to lend you a helping hand:
If you visit our store within 3 months of obtaining your provisional or full motorcycle driving licence, you will receive a RAD gift voucher of 25 euros, free of charge!
Terms and conditions of the RAD driving licence action:
This only applies to provisional or full motorcycle driving licences (AM, A1, A2, A or driving licence B with code 372)
Only one voucher per customer, non-stackable (i.e. no stacking allowed for multiple vouchers per customer by regarding each of the the various provisional or full motorcycle driving licences separately as valid for entry (AM, A1, A2, A or driving licence B with code 372)
Only valid within 3 months after obtaining the driving licence
Can only be issued in our RAD stores. Online applications or applications by mail cannot be accepted.